RETURN & WARRANTY

Our Return for Refund Policy lasts 30 days from the shipping Date. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund.

ALL OUR PRODUCTS ARE COVERED BY A ONE YEAR WARRANTY ON PARTS AND LABOR!

• To be eligible for a return, your item must be in the same condition that you received it.

Standard Return Policy:

Return for refund within: 30 days

Return item for repair or replacement within: 90 days

Restocking Fee: 10.00% 

Please note if returning and item to us:• Data transfer and/or recovery are not covered under warranty.

• Original shipping charges are non-refundable.

Our warranties do NOT cover:

• Diagnostic and/or repair fees by a third-party.

• Software issues: including missing or altered user data. The customer is responsible for backing up their data prior to sending product for service.

• Buyer negligence i.e. liquid damage, accidental damage, power surges.

• Consumable parts (batteries, media drives etc) are not covered by our warranties.

The warranty does not apply if:

• Damage is caused by accident, abuse, misuse, misapplication, or peripherals 

• Damage is caused by service performed by anyone not approved by Nerdly Drip LLC

• Any sticker or serial number has been removed or defaced.

. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

To return an item to us, you will need the following:

• A return merchandise approval from us;

• All accessories, manuals, and materials provided with the original item

*If your item qualifies for a free, pre-paid shipping label, then the label and return instructions will be sent to you via email. Please print your free pre-paid shipping label as soon as possible. Once you print it out, then please tape it to the box and bring it to the carrier listed on your label. The typical carrier we use for returns is USPS, As long as you give it to the carrier assigned to that RMA your item will be returned to us with no questions asked.If you did not qualify for a prepaid shipping label, then you may use any carrier you like to return the item to us. Please write the returns center address on the outside of the shipping box, along with your order or invoice number. Additionally, please send us the appropriate tracking information so we are able to verify that the item has been delivered to our returns center.In either case, your return does not have to be back in our warehouse within 30 days, but it does have to be in the possession of the shipping carrier within 30 days. Once given to the carrier, the carrier has up to 14 days to return the item to us. We encourage you to get tracking and insurance so you can assure your return is received and processed without issue.If we determine that you are ineligible for an RMA, then please contact the manufacturer to see if they may assist you under the terms of their warranty.

• Please Note: Return for Refund within 30 days after invoice; Restocking Fee is 10%. 
• If item is damaged in transit, contact customer service within 3 days of delivery.

Effective Date: October 22, 2021

This website is operated by  Nerdly Drip LLC . Throughout the site, the terms “we”, “us” and “our” refer to Nerdly Drip Electronics . We offer this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.